Privacy Policy
Last Updated: November 30, 2025
1. Introduction
The Rice Exporters Association C.G. (TREACG) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
By using our website and services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information You Provide
We collect information that you voluntarily provide to us, including:
Contact Information:
- Full name
- Email address
- Phone number
- Postal address
Professional Information:
- Company name and designation
- Industry and business type
- Professional affiliations
Registration Information:
- Event preferences and requirements
- Dietary restrictions (for catering)
- Accessibility needs
Payment Information:
- Billing address
- Payment method (processed securely through third-party gateways)
- Transaction history
2.2 Information Automatically Collected
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, click patterns, referring websites
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Session cookies, preference cookies, analytics cookies
2.3 Information from Third Parties
We may receive information about you from:
- Social media platforms (if you connect your accounts)
- Payment processors (transaction confirmation)
- Business partners and sponsors
- Public databases and industry associations
3. How We Use Your Information
Purpose of Data Collection
We use your personal information for the following purposes:
3.1 Service Delivery
- Process event registrations and ticket bookings
- Provide customer support and respond to inquiries
- Send event confirmations, updates, and reminders
- Facilitate networking opportunities at events
- Provide access to event materials and resources
3.2 Communication
- Send newsletters and industry updates
- Notify you about upcoming events and opportunities
- Share relevant rice industry information
- Conduct surveys and gather feedback
- Send promotional materials (with your consent)
3.3 Website Improvement
- Analyze website usage and performance
- Improve user experience and navigation
- Troubleshoot technical issues
- Develop new features and services
3.4 Legal and Security
- Comply with legal obligations and regulations
- Prevent fraud and unauthorized access
- Protect rights and safety of TREACG and users
- Enforce our Terms and Conditions
4. Data Sharing Practices
4.1 When We Share Your Data
We do not sell your personal information to third parties. We may share your data in the following circumstances:
Service Providers:
- Payment processors for transaction handling
- Email service providers for communications
- Event management platforms
- Website hosting and cloud storage services
- Analytics and marketing tools
Event Partners:
- Co-organizers and sponsors (with your consent)
- Venue providers for event logistics
- Catering services for dietary accommodations
Legal Requirements:
- Government authorities when required by law
- Law enforcement agencies for investigations
- Courts and legal advisors in disputes
Business Transfers:
- In case of merger, acquisition, or sale of assets
- Data will be transferred to successor organization
4.2 International Data Transfers
Your information may be transferred to and processed in countries other than India. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
5. Data Storage and Security
5.1 How We Store Your Data
- Data is stored on secure servers in India and internationally
- We use cloud-based storage with encryption
- Physical records are kept in secure, access-controlled facilities
- Regular backups are maintained for data recovery
5.2 Security Measures
We implement multiple layers of security to protect your data:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Limited access to authorized personnel only
- Authentication: Multi-factor authentication for admin accounts
- Monitoring: 24/7 system monitoring and intrusion detection
- Regular Audits: Periodic security assessments and updates
- Employee Training: Staff trained on data protection practices
5.3 Data Retention
We retain your personal information for as long as necessary to:
- Provide services you have requested
- Comply with legal, tax, and accounting obligations (typically 7 years)
- Resolve disputes and enforce agreements
- Maintain business records
After the retention period, we securely delete or anonymize your data.
6. Your Rights Regarding Your Data
You Have the Right To:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Restriction: Request restriction of processing in certain circumstances
- Portability: Receive your data in a structured, machine-readable format
- Object: Object to processing of your data for marketing purposes
- Withdraw Consent: Withdraw consent for data processing at any time
- Complain: Lodge a complaint with data protection authorities
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- Email: info@thericeexporters.org
- Phone: +91 74009 45550
We will respond to your request within 30 days. We may need to verify your identity before processing your request.
7. Cookies and Tracking Technologies
7.1 Types of Cookies We Use
Essential Cookies:
Required for website functionality (login, navigation)
Performance Cookies:
Track website performance and user interactions
Functionality Cookies:
Remember your preferences and settings
Marketing Cookies:
Used for targeted advertising (with your consent)
7.2 Managing Cookies
You can control cookies through:
- Browser settings (block or delete cookies)
- Our cookie consent banner on first visit
- Third-party opt-out tools (Google Analytics opt-out)
Note: Disabling cookies may affect website functionality.
8. Children's Privacy
Our website and services are not directed at children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
9. Third-Party Links and Services
Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you interact with.
Third-party services we use include:
- Google Analytics (website analytics)
- Social media platforms (Facebook, LinkedIn, YouTube)
- Payment gateways (Razorpay, PayU, etc.)
- Email service providers
10. Marketing Communications
10.1 Email Marketing
With your consent, we may send you marketing emails about events, industry news, and promotional offers. You can unsubscribe at any time by:
- Clicking the "Unsubscribe" link in any marketing email
- Contacting us at info@thericeexporters.org
- Updating your preferences in your account settings
10.2 Transactional Emails
Please note that even if you unsubscribe from marketing emails, we will still send you essential transactional emails related to your registrations, bookings, and account activities.
11. Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will:
- Notify affected users within 72 hours of discovery
- Inform relevant data protection authorities as required by law
- Provide details about the nature of the breach
- Advise on steps you can take to protect yourself
- Implement measures to prevent future breaches
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this page
- Sending email notifications for material changes
Your continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
The Rice Exporters Association C.G.
Data Protection Officer
Email: info@thericeexporters.org
General Email: info@thericeexporters.org
Phone: +91 74009 45550
Address: Raipur, Chhattisgarh, India
Your Privacy Matters to Us
At TREACG, we are committed to maintaining the highest standards of data protection and privacy. We continuously review and improve our practices to ensure your information remains secure. Thank you for trusting us with your personal data.