Event Registration Refunds

At The Rice Exporters Association C.G. (TREACG), we understand that plans can change. This refund policy applies to all registrations for the India International Rice Summit (IIRS) and related events.

Refund Eligibility

Refund Processing Timeline

How to Request a Refund

1. Send an email to info@thericeexporters.org with subject line "Refund Request - [Your Registration Number]"
2. Include your full name, registration number, and reason for cancellation
3. Attach a copy of your registration confirmation
4. Our team will review your request within 2-3 business days
5. You will receive a confirmation email once your refund is approved

Non-Refundable Items

• Payment processing fees (typically 2-3% of transaction amount)
• Special workshop or training fees (if already conducted)
• Merchandise or materials already shipped
• Promotional or discounted tickets (unless otherwise specified)

Event Cancellation by TREACG

In the unlikely event that TREACG cancels or postpones the event:

• You will receive a full 100% refund including all fees
• Refunds will be processed within 5-7 working days of cancellation announcement
• Alternatively, you may opt to transfer your registration to a rescheduled date

Transfer of Registration

If you cannot attend but wish to transfer your registration to another person:

• Transfers are allowed up to 7 days before the event
• Contact us with both parties' details
• A nominal administrative fee of ₹500 may apply
• The new attendee must meet all eligibility criteria

Contact Information

For any questions or concerns regarding refunds, please contact us:

Important Notes

• All refund requests must be made in writing via email
• Refund processing timeline begins from the date of approval, not request
• Bank processing times may add 2-3 additional days to the stated timeline
• TREACG reserves the right to modify this policy with prior notice
• Disputes will be subject to the jurisdiction of Anuppur, Madhya Pradesh courts